Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Sound Concept's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Sound Concept provides automotive audio installation, customization, and related services including but not limited to:

  • Car audio system installation and tuning
  • Sound dampening and acoustic treatment
  • Apple CarPlay and Android Auto integration
  • Remote starter installation
  • Speaker and amplifier installation
  • Radar and laser defense systems
  • Dash and backup camera installation
  • Automotive lighting upgrades
  • Electrical repairs and diagnostics
  • 3D printing and custom fabrication

3. Service Appointments and Scheduling

All service appointments are subject to availability and confirmation. We reserve the right to:

  • Reschedule appointments due to unforeseen circumstances
  • Require a deposit for certain services or high-value installations
  • Cancel appointments if the vehicle is not in suitable condition for service
  • Charge additional fees for services not covered in the original estimate

4. Pricing and Payment

All prices are subject to change without notice. Payment terms include:

  • Payment is due upon completion of services unless other arrangements are made
  • We accept cash, check, and major credit cards
  • Deposits may be required for custom work or high-value installations
  • Additional charges may apply for services not included in the original estimate
  • Late payment fees may apply to outstanding balances

5. Warranties and Guarantees

Sound Concept provides the following warranties:

  • Workmanship Warranty: Lifetime warranty on all installation work
  • Product Warranty: Manufacturer warranties apply to all products installed
  • Warranty Conditions: Original receipt, box, and packaging required for warranty claims
  • Warranty Limitations: Does not cover damage from accidents, misuse, or unauthorized modifications

6. Limitation of Liability

Sound Concept's liability is limited as follows:

  • Our total liability shall not exceed the amount paid for the specific service
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for damage to vehicles with pre-existing conditions
  • Customer assumes responsibility for backing up data before any electronic modifications

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle information and service requirements
  • Ensuring the vehicle is in safe operating condition
  • Removing personal belongings from the vehicle before service
  • Backing up any electronic data that may be affected by modifications
  • Following all care instructions provided after service completion
  • Notifying us immediately of any issues with completed work

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sound Concept and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

10. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Good faith negotiation between the parties
  • Mediation if negotiation fails
  • Binding arbitration in accordance with the rules of the American Arbitration Association
  • Governing law: State of New York

11. Force Majeure

Sound Concept shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Sound Concept

264 E NY-59, Nanuet, NY 10980

Phone: 845-623-2362

Email: info@soundconcept.com

Business Hours: Mon-Fri 9:00 AM - 5:00 PM, Sat 9:30 AM - 3:00 PM